The information we collect from our customers enables us to personalize our services and improve them. We gather the following kinds of information from our customers:
Personal Information You Provide to Us
We may receive and store any information you put on our website or provide us in any other way. The types of Personal Information that we collect include without limitation your full name, email address, username, browser information, IP address, and any other information which is necessary for us for providing our services to you. You may opt not to provide us certain information, but then you may not be able to benefit from some features. The Personal Information provided by you may be used for such purposes like customizing the content you view, responding to your requests for specific services and communicating with you regarding new services.
Personal Information Collected Automatically
Whenever you interact with our Website or use our services, we receive and store specific types of information. Employee Trail automatically gets and records information on our server logs from your browser including your cookie information, IP address, and the page requested by you.
Generally, our service automatically gathers usage information like the numbers and frequency of visitors accessing our Website and its components. This is similar to TV ratings which indicate how many people viewed a particular show. Employee Trail only uses this collected data in an aggregate form, that is, as a statistical measure, and not in a manner that would personally identify you. This kind of aggregate data enables us to understand how often customers use parts of the Website or services so that we can make the Website attractive to as many customers as possible, and make those services better. As part of this use of information, we may provide our partners aggregate information regarding how our customers, collectively, use our Website or services. We may share with our partners this type of statistical data so that they also understand how often people use our Website or services, so that they, also, may provide you an optimal online experience. Again, Employee Trail never discloses aggregate information to a partner in a way that would personally identify you.
Information collected by Employee Trail agent
For using the service, you will need to download and install a software application onto computers that you want to monitor as part of the service. This software, Employee Trail agent, gathers information regarding the user’s use of the computer which may extend beyond the information gathered as part of registration, including without limitation user behaviour data like website visits, application usage, screenshots and idle time. Every account has its own distinctive agent associated with it. An Employee Trail agent created for you will only be reporting data to your account.
Employee Trail agent is not a keystroke-logging application. It does not record any mouse movements or keystrokes.
Information gathered by Employee Trail agent will solely be available to registered users on your Employee Trail account. Administrative users have the ability to delete the data collected by Employee Trail agent and no copy will be kept by the company.
We often get a confirmation when you open an email from Employee Trail if your computer supports this kind of program. Employee Trail uses this confirmation to assist us in making emails more interesting and helpful. We also compare our customer list with the lists received from other companies, in an effort to prevent sending unnecessary messages to our customers.
When you get promotional and marketing email from Employee Trail, you may opt out of getting further e-mails of those kinds by following the included instructions for unsubscribing. Employee Trail may send you email messages related to administrative and customer service for which you may not be given the option for unsubscribing. As an example, you may get messages regarding your account, system status update messages, the provisioning of services requested by you and service and security announcements which are mandatory. If you no longer want to get administrative and customer-service-related email messages, you must deactivate your Employee Trail account.
Information from Other Sources
For purposes like enhancing personalization of our service, we may get information about you from other sources and add this to your account information. For instance, as part of the configuration of Employee Trail, your account administrator may provide information regarding you, for helping you make the best use of our system.
DISCLOSURE OF PERSONAL INFORMATION
Personal Information regarding our customers is an integral part of our business. We neither sell nor rent your Personal Information to anyone. We share your Personal Information solely as described below.
Affiliated Businesses: We anticipate that we may get affiliated with various business entities. In certain situations, these businesses may sell you items through the Website. In other situations, Employee Trail may provide services in a joint manner with affiliated businesses. You can recognize easily when an affiliated business is connected to your transaction, and we will share your Personal Information related to such transactions with that affiliated business.
Agents: We may employ other people and companies for performing tasks on our behalf and we need to share your information with them for providing products or services to you. Unless we tell you differently, agents of Employee Trail do not have any right to use the Personal Information that we share with them beyond what is essential for assisting us.
Business Transfers: In the event that Employee Trail or substantially all of its assets get acquired, Employee Trail may transfer your Personal Information without your prior consent or notification as one of the transferred business assets.
Protection of Employee Trail and Other Parties: Employee Trail releases Personal Information when we believe releasing it is appropriate for complying with laws; enforcement or application of our Terms and Conditions and other agreements; or protecting the rights, property, or safety of Employee Trail, our users, or others.
With Employee Trail Personnel: Each Employee Trail account may have one or more account administrators who can manage and configure your Employee Trail account on behalf of your organization and you. You hereby consent to our sharing of your Personal Information with your account administrators.
With Your Consent: Except as set forth above, you will get notified when your Personal Information may be shared with third parties, and you will be able to prevent the sharing of this personal information.
CONDITIONS OF USE
SECURITY OF PERSONAL INFORMATION
Your Employee Trail account Personal Information is protected by a password for your security and privacy. You need to make sure that there is no unauthorized access to your Personal Information and account by choosing and protecting your password appropriately and limiting the access to your computer and browser by signing off after you are done with accessing your account.
Employee Trail takes precautions for ensuring the security of your Personal Information and strives for keeping it accurate. However, we cannot guarantee that unauthorized personnel or hackers may access your Personal Information despite the efforts made by us.
OPTING IN AND OUT
You can always choose not to reveal information, even though it may be required for taking advantage of certain features of the Website and services.
You are able to update or add certain information on pages. When you update information, however, we often keep a copy of the unrevised information in our records.